12/27/2022 0 Comments Gigi paris![]() ![]() I well understood that this is the new restaurant of a Paris society group. We will never set foot at Gigi's again, neither in Paris nor in Saint Tropez nor elsewhere. We expected a different standard from this establishment.Ībsolutely avoid it if you expect just decent customer service, or just dinner at 7:45 p.m.… The staff is haughty and unpleasant not to say low end. Not only does the information seem to circulate badly (they noted 7 p.m.) and the organization leaves something to be desired, but there is also no sense of customer service in trying to find a suitable solution. ![]() Once there I am told "it's really strange", implying, you are lying ma'am. for our dinner.Īnd there, we are told that our table is no longer available because we are 45 minutes late!!!!īut it's not okay to treat people like that?!!!! While this is an internal malfunction!! The person who does the confirmations told me "ok for 7:45 p.m.". So much the better, we leave our respective jobs to be on time, book our nanny and arrive at 7:45 p.m. ![]() I had reserved a table for my husband and I, then confirmed by phone the same day, specifying our expected arrival time at 7:45 p.m. Until now I had never been disappointed with the reception in the restaurants of the same group, but this mentality has cooled me down and I think I will never try the experience again. While talking with the waitress, adorable and very efficient in passing, she told us in half words that the terrace was reserved for "members".īesides the fact that I find this policy disgusting, it should be made clear over the phone indeed, it is very easy to find an Italian restaurant of the same quality in Paris, and if we came that day it was to enjoy the outdoors. Surprising, because about 5 tables remained free for the duration of our lunch. Upon arriving, the person at the reception replied in a very unpleasant tone that there was no more space on the terrace. On the phone, we were told that the maximum would be done to get us a place outside. We had booked for a birthday lunch asking for a table on the terrace. On the other hand, the reception is deplorable. Regarding the dishes and the service, both are up to par! Disappointing: that's the word I will use to describe this restaurant. ![]()
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